Privacy Policy

This Privacy Policy describes how Digital Camel ("Digital Camel", "we", "us", or "our") collects, uses, and protects information when you visit digicam.tech (the "Website") or engage us for software development, automation, and related services (collectively, the "Services").

By using our Website or Services, you agree to the practices described in this policy. If you do not agree, please do not use the Website or Services.

1. Information We Collect

Information you provide to us

We collect information that you choose to share with us directly, including when you fill out our contact or quote forms, email us, or otherwise communicate with our team. This may include:

• Your name and the name of your company or organisation
• Contact details such as your email address and phone number
• The contents of your message, project brief, or request for a quote
• Any other information you voluntarily provide in your communications with us

Information collected automatically

When you visit our Website, certain information may be collected automatically by our hosting and analytics providers, including:

• Your IP address, browser type, device type, and operating system
• Pages you view, links you click, and the date and time of your visit
• The referring website or source that brought you to our Website

This information is used in aggregate to understand how visitors use our Website and to improve it. It does not, on its own, identify you personally.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries, quote requests, and support messages
• Provide, operate, and improve our Services
• Communicate with you about projects, proposals, and updates relevant to your request
• Maintain the security, performance, and reliability of our Website
• Comply with our legal and regulatory obligations

We do not sell your personal information, and we do not use it for purposes unrelated to those described in this policy without your consent.

3. Cookies & Analytics

Our Website may use cookies and similar technologies to remember your preferences and to measure Website traffic and performance. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, although some parts of the Website may not function as intended if you do so.

4. How We Share Your Information

We treat your information as confidential and only share it where necessary. We may share information with:

• Service providers who help us operate our Website and business — such as hosting, analytics, and email providers — and who are bound to protect your information
• Professional advisers such as legal and accounting professionals, where required
• Authorities where we are required to do so by law, regulation, or valid legal process

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Data Retention

We keep your personal information only for as long as is necessary to fulfil the purposes described in this policy, including to provide our Services, to maintain our business records, and to comply with legal obligations. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

6. Data Security

We use appropriate technical and organisational measures to protect your information against unauthorised access, loss, misuse, or alteration. While we work hard to safeguard your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location and applicable law, you may have rights in relation to your personal information, including the right to:

• Request access to the personal information we hold about you
• Request that we correct or update inaccurate information
• Request that we delete your personal information, subject to legal limits
• Object to or restrict certain processing of your information
• Withdraw consent where we rely on it to process your information

To exercise any of these rights, please contact us using the details below. We will respond in line with applicable law.

8. Third-Party Links

Our Website may contain links to third-party websites, such as our LinkedIn page. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Website and Services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch:

• Digital Camel
• Email: shah.h@digicam.tech
• Location: Riyadh, Saudi Arabia
• LinkedIn: linkedin.com/company/digicamel